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Overview:
If the primary mail server for a given domain were to go down for maintenance or system difficulties, the backup server would spool mail indefinitely until the primary server was restored.

How a backup server works:
When mail is sent to the second MX record (your MailMax Backup server), MailMax will queue the email and attempt to send the email to a server on the domain with a lower numbered MX record than itself. It will keep trying until the primary server is back online and the email is successfully delivered.

Click HERE for more information on how MailMax Backup Servers work and are setup.

How to purchase a backup server:
Backup Servers are not built into MailMax, but sold as an add-on. Click HERE to purchase.

Benefit: Complete fault-tolerance keeps you from ever losing mail again.
 
What is Smart Hosting?
Use this feature to have MailMax collect email for another host and deliver it to the specified SMTP Server for final delivery.

How Smart Hosting works:
You might have an internal mail server running without direct access to the internet, or you might simply want to send all outbound mail to your ISP's mail server to reduce the load on your internal network.

Example:
The domain, SmartMax.com, is set to use Smart Hosting.
If any user of SmartMax.com tries to send an (outbound) email to an external server, the SmartMax SMTP server will not actually send the email. The email will be sent to the IP or host specified in the Smart Host settings and their SMTP server will send the email.

Note:
This feature is setup on a domain basis, so you must configure the domain correctly in MailMax in order for the email to be sent successfully. You can enter an IP address or the fully qualified host name (ex: mail.yourISP.com) in the Smart Hosting settings.

Benefit: Greater Flexibility for routing mail.
 
How does Relay to Host/Hard Routing work?
All inbound mail addressed to a domain of this type will be routed to the specified host or IP address specified in the 'Delivery Address'. This allows you to route mail to a specific domain without MailMax attempting to do a traditional DNS lookup for the domain.

Benefit: Greater Flexibility for routing mail.
 
What is ETRN?
ETRN, short for Extended Turn, is an extension to the SMTP mail delivery protocol. ETRN is a command that starts the delivery of queued mail for a specific domain.

How ETRN works:
Mail sent to an ETRN domain is simply accumulated and not sent anywhere. When SMTPMax is contacted and the ETRN command is sent to it by the client, the mail is "de-spooled" to the correct mail host.

Example:
All email coming in for TESTCOMPANY.COM are queued in the ISP/Exchange mail server. The TESTCOMPANY.COM in-house mail server issues the ETRN command at scheduled intervals to the ISP/Exchange mail server. When the ISP/Exchange server receives the ETRN command, it looks at the domain name that is specified in the command and makes a local decision based on the IP address from which the request has originated.

Now the ISP/Exchange server starts de-spooling TESTCOMPANY.COM’s messages to the remote site that is TESTCOMPANY.COM’s mail server. The in-house mail server distributes the messages to appropriate local mailboxes.

Benefit: This cost effective ETRN mail spooling service enables small/mid sized companies to reduce their cost by not having a dedicated internet connection.
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