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| 1.
Download and run one of the following MailMax 5.5 installations. |
MailMax 5.5 - Includes
Microsoft SQL Server 2000 Desktop Engine (MSDE 2000)
This installation is for users that do not own their own SQL server.
http://smartmax.com/download/pub/MailMax5/mailmax55.exe
MailMax 5.5 - Does NOT include Microsoft SQL Server 2000 Desktop Engine
(MSDE 2000)
This installation is for users that want to use their own copy of Microsoft
SQL Server 2000 with MailMax.
http://smartmax.com/download/pub/MailMax5/MailMax55SQL.exe
| 2.
MailMax 5.5 Installation Wizard |
a. Click  to continue.
b. License Agreement - Select "I accept the license agreement" and
click to continue.
c. User Information - Enter your "Full Name" and "Organization" and
then select who has permission to change the settings for MailMax 5.5.
You can allow the settings to be changed by anyone who logs onto the
machine or specifically anyone who logs in with your username.
d. Click to
continue.
e. Destination Folder - Click the  button
and select the folder in which MailMax will be installed (It is installed
in c:\MailMax5\
by default).
f. Basic Configuration of MailMax 5.5
You are now ready to enter the configuration phase of the installation.
g. Click to
continue.
h. Domain and Email Account Setup
Domain Setup Information
1. Enter the primary domain name that MailMax 5 will host. (This domain
MUST be fully qualified, i.e. smartmax.com)
2. Enter the primary domain IP address.
NOTE: This IP MUST reside on the machine where you are installing MailMax.
User Account Information
1. Enter your primary user account.
Example: mike@yourdomain.com - MIKE is the user account
(DO
NOT include
the @yourdomain.com)
2. Enter a password for the primary user account.
3. Enter both the First Name and Last Name of the primary user account.
i. Click to
continue.
j. MailMax 5.5 Configuration Summary
This dialog will show you all of the configuration information that
you have entered during the installation. If any of this information
is incorrect, click  to
make corrections or click to
continue.
k. Click to
continue.
l. Click  to
exit the installation and begin using MailMax 5.5.
| 3.
Registering MailMax 5.5 |
IMPORTANT! If you are evaluating MailMax, please skip the instructions
below. If you are a registered MailMax customer and have your registration
key available, you must follow the instructions below to complete the
registration process.
Demo Users: You have 30 days from the date of installation to evaluate
MailMax.
Registered Owners:
a. Double click the MailMax
Admin icon on your desktop.
b. Expand the Connection Manager
c. Click
the Lightning Bolt
d. Click Register and enter your serial number.
| 4.
Setting the Host Password for DataMax |
IMPORTANT! The default
Host Password for DataMax is Administrator.
We highly recommend that you change this
password. Be sure to write this password down and store it in a safe
place, as it is very important.
a. Double click the MailMax Admin icon
on your desktop.
b. Expand the Connection Manager.
c. Click the Lightning
Bolt.
d. Click Host Password.
e. Enter your new password.
f. Click 'OK' to continue.
g. You should now be able to connect to your server successfully. However,
if you do receive an error dialog on the screen while attempting to
connect to the server, please go to the Troubleshooting section at
the end of this guide for assistance. The screenshot below shows a
successfully connected server.
| 5.
Adding Additional Domains Manually |
a. Open the MailMax Admin
b. Expand the Connection Manager
c. Expand
the Lightning Bolt
d. Click Domains/Users
e. Right click in the right window pane and select
Add New Domain...
f. Enter the name of the new domain you are adding and specify
a domain directory. Click OK.
NOTE: Please refer to the MailMax
5 Manual for information on setting up other domain settings
such as default box sizes, aliases, rules, etc.
| 6.
Adding Additional Users Manually |
a. Open the MailMax Admin
b. Expand the Connection Manager
c. Expand
the Lightning Bolt
d. Click Domains/Users
e. Right click on the domain (in the right window pane) in which you
would like to add users and select Add User…
f. Enter the name of the individual you are adding. Click
OK. The example below will add the user Spencer@yourdomain.com.
NOTE: Please refer to the MailMax 5 Manual for information on setting
up other user settings such as forwarding, aliases, rules,
auto-responders, etc.
g. The screenshot below is the final result of adding a new
domain and a new user to the MailMax Admin.
| 7.
Sending & Receiving Your First Email |
The screenshots below guide
you through setting up an email account in Outlook Express.
a. Open
Outlook Express and go to Tools/Accounts.
b. Go to Add/Mail.
c. Enter the ‘Display name’ that you would like
to appear in the From: field of outgoing messages you send.
d. Enter the ‘E-mail address’ that you have setup in MailMax.
e. Select POP3, IMAP, or HTTP from the drop-down. In this
example we are setting up a POP3 account.
f. Enter the IP
addresses of the incoming POP3 server and outgoing SMTP server.
g. Enter the IP address of the outgoing SMTP server.
h. Enter the ‘Account name’ and ‘Password’ that
you have setup in MailMax for this user.
i. Congratulations! You have successfully setup an email
address that is able to send and receive email.
j. Finally, compose an email and send a test message to the email address
of your choice.
IMPORTANT! NT Users MUST complete the instructions below
in order for SMTPMax and QueueMax to start.
a. Open the MailMax
Admin.
b. Expand the Connection Manager.
c. Click the Lightning
Bolt.
d. Click ‘System Settings’ in the right
window pane and go to the ‘DNS’ Tab.
e. Click the  button
and enter your IP address or addresses.
f. If you do not know what your DNS IP addresses are, go to your server’s
Control Panel / Network / Protocols / Properties of TCP/IP / IP Protocol
/ DNS tab / DNS service / DNS service search order
g. Enter the IP(s)
listed into the MailMax Admin.
h. Start the SMTPMax and QueueMax Services.
| Cool
Tips and Tricks in MailMax 5.5 |
1. Live Spying
Live Spying gives you the ability to watch all of your MailMax
Services and activities in real-time. This is an invaluable
tool when debugging. Spying can be enabled by way of the
Connection Activity Pane or from the “Spy” menu,
choosing “Trace Events…”
a. Open the MailMax Admin.
b. Expand the Connection Manager.
c. Expand the Lightning Bolt.
d. Click Connection Activity.
e. In order to Track Logins and/or Track Events you must
right click on whatever Service you wish to spy on or select
the ‘Spy’ option from the menu.
2. Spam Trap Accounts
Setting up spam-trap accounts help prevent your server from being repeatedly
hit by spammers from a specific email address. MailMax allows you to
setup an email address that is specifically designed to detect whether
email is being received from possible spammers or legitimate users.
If someone sends an email to your spam trap account, that email address
can be setup to automatically be blocked by MailMax!
There many different
ways in which spammers gather all of the email addresses that you have
setup on your server; either by guessing email addresses or by using "spam
crawlers". The email address you setup as a spam trap will not
be an email address you actually use. Follow the steps below to create
and setup a spam trap account.
a. Open the MailMax Admin
b. Expand
the Connection Manager
c. Expand the Lightning Bolt
d. Click Domains/User
e. Highlight the domain to which you want to add the spam trap account
f. Right click the domain and select Add User...
g. Add the user of
your choice as shown below to be your spam trap account. (Remember
that this is not an email address that you will actually use.)
h. Be
sure to make the Account Type: Spam-Trap
i. Click OK
NOTE: All Spam Trap accounts will have a trash can icon next to them.
j. Next, click on your Connection again.
k. Click System Settings
l. Go to the Bans Tab
m. Check  to
block any email address that sends email to your spam trap account.
3. Housekeeping
Listed below are the housekeeping methods from which you may choose:
• System
Default - use the system settings
• Disabled - disable housekeeping
for the domain
• Messages by Age - delete messages from the system
that are over a certain number of days
• Users by Age - delete
users who have not connected to POP or IMAP over a certain number of
days
Additionally, housekeeping will delete all directories for a given
domain when you delete a domain from the system; as well as, deleting
user folders when you delete users from the system.
Housekeeping can be set at the individual user level or system level.
NOTE: Reference the user manual regarding the setup of housekeeping
at the individual user level.
Setting up Housekeeping at the System Level
a. Open the MailMax Admin
b. Expand the Connection Manager
c. Click on a Connection (Lightning
Bolt)
d. Click System Settings
e. You will be on the General Tab by
default. Select the method of housekeeping you would like to implement,
as shown below.
4. Allowing New User to Sign Up Automatically
Useradd.aspx
Useradd.aspx allows new users to automatically
sign up and create their own email address on your server.
NOTE: Useradd.aspx replaces join.htm (Section 2.2.4 / page
15 in the MailMax/WEB 4 manual) in MailMax/WEB 4.1.
Configuring useradd.aspx
a. Edit useradd.aspx in Notepad
b. Edit the
settings below ‘// You must change these to reflect your server.
The first option is SQL Authentication and the second option is NT
Authentication. NT Authentication is enabled by default.’ (see
screenshot below).
NT AUTHENTICATION SETUP (enabled by default)
If you would like to use
NT Authentication, you need to simply modify and add your domain in
'string domainName = "yourdomain.com" (ex. string domainName
= "smartmax.com"). After you have made the change, save useradd.aspx
and go to the url where it is located. Users can now add new mailboxes
through your website.
SQL AUTHENTICATION SETUP
Server:
MSDE users: The server should be 127.0.0.1\MAILMAX5
SQL 2000 users: Simply enter your your server IP address.
UID (This
is the SQL Username):
MSDE users: The default username will be sa SQL
2000 users: The username will be whatever you have previously assigned.
PWD (This is the SQL Password):
This will be whatever you have assigned
in your MSDE or SQL 2000 installation.
Database:
This will be MAILMAX5
unless changed.
string domainName = "yourdomain.com"
Add
the domain name that you would like to have users add their email accounts
to.
| Please
refer to our knowledge base for common questions you
may have about the functionality of MailMax. Click HERE to
go their now. |
|
Below are some of the most common knowledge base articles associated
with the installation of MailMax:
1. Error: Unable to connect to the
selected server. The server may not exist or is not currently running.
This means that the MailMax Admin cannot connect to the DataMax
database. Make sure that the MailMax 5.5 - DataMaxDB.NET
Service is started in
the Services Control Panel.
2. Error: Disconnected from server due to bad password. Check connection
settings and enter the correct password.
If you click on a Connection
and get the error above, make sure that you have entered the correct
password to connect to DataMax. This is done by clicking the 'Change
Connection' button and entering the password. The default password
is 'administrator' (without quotes), but can be changed by clicking
the 'Host Password' button and setting a new password. If you do not
know the password that is set to connect to DataMax, you can reset
it. Please click HERE to find out how.
3. Other Common Questions
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